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IT Support
We offer expertise supporting a variety of workstation platforms, security appliances, servers, and networking devices, from Mac OS, Windows, and Linux-based workstation configurations to various NAS, SAN, and other server needs. With our deep understanding of software, plugins, and tools our clients rely on, we can operate in tandem with your team’s workflows to identify potential performance improvements and detect issues proactively.
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IT Documentation
Our shared documentation platform enables clients to self-service while keeping us in the loop. Your critical IT info is centralized into a customizable platform accessible in any web browser. Our documentation enables granular sharing of credentials with your core teams, including OTP/2FA integration. We track software license expirations (including renewal costs), network scans for new devices, and maintain shared documentation for your most common needs and issue resolutions.
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Remote Workflows
Not all remote work tools are created equally, and not all workflows will be suited to one remote solution. We help you find the best fit for your team to implement cloud-based collaboration tools and remote access solutions that allow employees and freelancers to work from anywhere. Nodal configures secure virtual private networks (VPNs), sets up remote desktop solutions, and guides best practices to ensure seamless remote work, improving flexibility, productivity, and business continuity.
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Network Security
Network security is essential to safeguard your digital assets and sensitive data from unauthorized access, breaches, and cyberattacks. We help protect businesses by assessing your existing network infrastructure, identifying vulnerabilities, and implementing protective measures such as firewalls, intrusion detection systems, encryption, and regular security audits. We provide continuous monitoring and incident response capabilities to detect and mitigate threats proactively.
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Antivirus, Antimalware & Endpoint Security
Our antivirus and endpoint protection services can help reduce significant costs and consequences of a data breach. Proactive prevention keeps teams working by identifying infection incidents before they compromise systems, networks, and servers, saving you the cost of recovering from disclosing a breach to your clients. It may also fulfill a critical requirement of your business's cyber insurance policy.
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Disaster Recovery Planning
Disaster recovery planning services are crucial in preparing for unforeseen events that could disrupt operations. Having a well-defined disaster recovery plan in place helps businesses minimize downtime, protect valuable data, maintain customer trust, and ensure the ability to recover swiftly from disasters, whether they are natural, technological, or cyber-related. We help establish protocols for data backup, redundancy, and restoration, ensuring that critical systems can be quickly recovered.
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Server & Cloud Migration
Our server and cloud migration services begin by conducting a comprehensive assessment of existing infrastructures. We then execute the migration process, which includes transferring data, applications, and configurations to new servers or cloud environments while ensuring minimal disruption to operations. Cloud migration can reduce costs by eliminating the need for local servers' ongoing maintenance and support and makie it easier to scale up and handle more users and workloads.
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Value Added Reseller
Our robust relationship with vendors who specialize in your needs enables us to shop for the best solution to match your budget. Providing value through services such as customization, integration, and support allows us to work closely with clients to offer tailored solutions. Our expertise ensures that purchased technology effectively meets business requirements and provides a comprehensive solution package.
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Security Awareness Training
We provide security awareness training by developing customized programs tailored to the client's needs and industry. These programs typically involve a combination of online learning modules, simulated phishing exercises, and educational materials to inform employees about cybersecurity threats, safe online practices, and how to recognize and respond to potential risks.
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Data Backup and Recovery
We implement automated backup solutions that regularly and securely duplicate critical data to offsite locations or cloud storage. Rapid and robust deployment of backups can help mitigate data loss and minimize downtime, saving you money and hassle. Data backup can also make it easier to move data to other devices and make data quickly accessible.
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IT Consulting & Collaboration
Our knowledge of a variety of creative fields allows us to collaborate closely with our clients to assess their current IT environment, recommend improvements and new technologies, and assist in the implementation and integration of solutions to enhance productivity, efficiency, and overall business performance.
Post & VFX IT Services
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Nodal offers specialized technical assistance and expertise in Autodesk Flame and other post-production finishing software, including Nuke and Resolve. Collaborating with creative professionals to troubleshoot issues, optimize workflows, and ensure the seamless operation of these high-end software tools, ultimately enhancing the quality and efficiency of post-production work in film, television, and advertising, is what we do.
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Nodal provides technical assistance and expertise in editing software like Adobe Premiere Pro, Avid Media Composer, and Final Cut Pro. Nodal supports creative professionals with software configurations, troubleshooting, and workflow optimization, enabling smooth and efficient video and film editing processes.
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Nodal has expertise in visual effects and computer graphics software such as Autodesk Maya, Cinema4D, Houdini, Adobe After Effects, Nuke, and various plugins and tools. Collaborating with our client’s teams to troubleshoot complex VFX and CG challenges, optimizing workflows, and ensuring the seamless integration of these technologies into the production pipeline, ultimately enhancing the quality and realism of visual effects in film, television, and other media.
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Nodal provides TPN (Trusted Partner Network) certification, ensuring that infrastructure and services meet the stringent security and content protection standards required by the media and entertainment industry. By undergoing rigorous assessments, audits, and security evaluations to obtain TPN certification, we demonstrate our commitment to safeguarding sensitive content and earning the trust of studios and content creators to prevent leaks, breaches, and hacks.
Ground Up IT Services
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Nodal has extensive experience managing facility build-outs and can coordinate with general contractors and building teams, as well as source and coordinate with HVAC, electrical, network wiring, and physical security contractors to ensure that your new studio is outfitted properly to support & secure your systems.
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Nodal has extensive experience assisting our clients with breakdowns and relocations; combining our experience with ground-up facility builds ensures that your systems are prepared for the move, potential upgrades, and critical needs are considered to get you up and running at the new site as efficiently as possible.
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Nodal is partnered with several specialized high-bandwidth local ISPs in the New York City area and several more traditional ones, enabling us to ensure you have the best connectivity available. Whether looking at what’s already available in your current or new space or working with ISPs to deliver the internet you need to your location, we have the resources and industry connections to ensure you’re fulfilling your client’s goals while providing the best remote experience possible to your teams.
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Nodal can assess a client's existing telephone infrastructure, recommend VOIP solutions tailored to their needs, and execute a seamless transition from traditional phone systems to VOIP technology. Nodal ensures a smooth migration process, including setting up VOIP hardware and software, user training, and ongoing support, enabling clients to benefit from cost-effective and feature-rich communication solutions while minimizing disruptions.